Privacy Policy
Nana Banana Pro AI Privacy Policy
Last updated: July 3, 2026
This Privacy Policy describes how Nana Banana Pro AI collects, uses, stores, and protects information when you use our AI image, video, audio, prompt, billing, account, and gallery features.
1. Information We Collect
We collect account information such as name, email address, login provider identifiers, subscription status, credit balance, and account settings.
We collect content you provide, including prompts, uploaded images, uploaded videos, uploaded audio, source URLs, generated outputs, gallery items, and related metadata.
We collect billing and transaction information needed to process purchases, subscriptions, invoices, refunds, credits, and fraud prevention. Full payment card details are handled by payment providers and are not stored by Nana Banana Pro AI.
We collect technical information such as IP address, browser, device, operating system, session identifiers, logs, error reports, and usage events.
2. How We Use Information
We use information to provide AI generation tools, process uploads, create tasks, display results, maintain gallery history, manage credits, and deliver account features.
We use information to authenticate users, secure accounts, prevent abuse, enforce usage limits, process payments, provide support, and comply with legal obligations.
We may use aggregated or de-identified data to improve reliability, model routing, product quality, pricing, and user experience.
3. AI Content and Generated Outputs
Your prompts, uploads, and generated results may be sent to AI infrastructure providers and storage providers solely as needed to process your request, return results, and operate the service.
Do not upload content that you do not have rights to use, sensitive personal information you do not want processed, or content prohibited by our Terms of Service.
4. Sharing Information
We share information with service providers that help us operate Nana Banana Pro AI, including hosting, database, storage, AI generation, analytics, authentication, payment, email, and support vendors.
We may disclose information if required by law, to protect rights and safety, to investigate abuse, or in connection with a merger, acquisition, financing, or sale of assets.
We do not sell your personal information as a traditional data broker.
5. Data Retention
We retain account, billing, credit, task, and generation data for as long as needed to provide the service, resolve disputes, maintain security, comply with law, and support business records.
You may delete individual gallery items where the product provides deletion controls. Some records may remain in backups, logs, or billing records for a limited period.
6. Security
We use reasonable technical and organizational safeguards designed to protect information from unauthorized access, loss, misuse, and alteration.
No online service can guarantee absolute security. You are responsible for protecting your login credentials and using the service responsibly.
7. Your Choices
You may access, update, export, or delete certain account information through available product controls or by contacting support.
Depending on your location, you may have rights to request access, correction, deletion, restriction, portability, objection, or withdrawal of consent.
8. Children
Nana Banana Pro AI is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
9. International Processing
We and our providers may process information in countries other than where you live. We take steps intended to protect information according to this Privacy Policy and applicable law.
10. Updates
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the date at the top of this page and, where appropriate, providing additional notice.